Refund policy
Returns & Refunds
Return window
You may return your order within 30 days of delivery β no reason needed.
How to return
- Email contact@coleliving.com with your order number.
- Within one business day we'll send you a return label.
- Repack the goods securely and attach the label.
- Drop the parcel off at your local postal office.
Conditions
- Goods must be complete and in their original packaging.
- Labels and protective films should remain undamaged.
- Hygiene items and sealed products are excluded once the seal has been opened.
Refund
Once we receive and inspect the return, we refund the purchase price within 5 business days to your original payment method.
Return shipping costs
Return shipping costs are confirmed when you request your return.
Questions?
Reach us at contact@coleliving.com or call +14783577388.